Select your device

Describe your problem

Possible solution

Repair

Shipping

Payment

Select your device

Describe your problem

Possible solution

Repair

Shipping

Payment

Enter your device's serial number

To help us repair your device, we need your device’s unique serial number. Enter the serial number here.
Please enter a valid number in this field. As Find My is activated, it's impossible to treat the device.
This is a required field.

There are several ways to find the serial number of your device:

Look at the device's packaging.

Look in the device settings

Check your invoice

device

Choose your device

Select the type of repair here

Basic repair
  • We will pick up your device from your home or another address.
  • Benefit from our "same day next week" promise.
  • If the damage to your device is not covered by the warranty, we will send you a quote within 48 hours.
  • You can accept the quote and make the payment in our online module.
  • Once the repair has been completed our courier will drop off your device to your home or another address.

Free

Yes, this one's for me
More information